Unfortunately nothing helped, Adobe Connect add-in is no longer launching in the virtual session. Free download PDF software for Windows, Mac, iOS, or Android to view, convert & edit PDF files. Then again uninstall and install the previous one. Foxit PDF software download and cloud service trial center. Then to manually uninstall the add-in, reinstall the latest one. I suggested to enable pop up windows in Safari and Mozilla firefox, to clear cache from the browsers and try again. There is an article in adobe blogs I asked them to follow : (Though i'm not sure if the office update caused this). Then a day after the update, they reported that Adobe Connect opens directly in the browser and they are prompted to install the add-in again, which they did, but it's still not launching. One of the user installed the latest updated for office 2016 for MAC Released on Ma(the other 2 claimed they didn't install any update but probably it was done automatically). They used to work with adobe connect add-in under safari and firefox browser with no problem. I have 3 users, all of them with MAC OSX El-Capitan 10.11.6
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